The Shorter Version
At Twentin we care about your privacy. We do not sell or rent your personal information to third parties. We do not disclose it to others except as required providing you with services of the twentin.com website ("Site"), meaning - to allow you to buy, sell, share the information you want to share on the Site, pay for products, post reviews and so on.
We collect information that you provide to us and also some general technical information that is automatically gathered by our systems such as IP address, browser information and cookies to enable you to have a better personalized browsing experience. Information that you provide us in the process of registration will remain secure. Information that you choose to publish on the site (photos, text, videos, reviews, deliveries) is no longer private, just like any information you publish online.
The Longer Version
Information We Collect
When you register on the Site, we ask you to provide certain personal information including a valid email address and location. We may collect additional authentication information to provide you with services such as payment, withdrawal of funds, sending physical goods or to ensure marketplace integrity (Ex: prevention of fraud). We collect information to provide better services and enhanced user experience to all our users.
In addition we collect information while you access, browse or otherwise use the site. In other words, when you access the site we are aware of your usage of the site and may gather, collect and record information relating to such usage including geographical location information, IP address, device and connection information, browser information and web-log information and all communications recorded by Users through the Site. We use that information to monitor the Site for fraud and inappropriate content or behavior. We may also collect supplemental information obtained from third parties such as demographic and navigation data.
Once you register, your information such as photos you upload, your published portfolio, mentoring information, ratings and additional information is made public and is visible to all users of the site.
How do we collect Information?
How do we use the Information collected?
We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms and take other actions permitted by law.
Sharing Personal Information with Third Parties
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
We may combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising. If you do not wish to receive marketing communications from us, you can always opt-out through the link attached with each communication.
We may provide your personal details to third parties only in order to operate the site and prevent any fraud and illegal activities as listed below:
To service providers for purpose of opening, operating and servicing your account (example - payment vendors, CRM systems, mailing systems or technical consultants)
To respond to a subpoena or court order and judicial process or to regulatory authorities
To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities.
Cookies and Local Storage
You may set your browser to block all cookies including cookies associated with our services or to indicate when a cookie is being set by us. However, it is important to remember that many of our features may not function properly if your cookies are disabled. For example, cookies may in certain cases save you from the need to enter username and password and allow session continuity.
We take great care in maintaining security of Site and your information and preventing unauthorized access to it through industry standard technologies and internal procedures. However, we do not guarantee that unauthorized access will never occur. Users who have registered on the Site agree to keep their passwords strictly confidential and not disclose it to any third party.
Third Party Sites
Updating Your Information
We take steps to ensure that the personal information we collect is accurate and up to date and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information please contact Twentin's Customer Support (firstname.lastname@example.org) and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.
You can review and change your personal information by logging into the Site and visiting your account profile page. You may also send us an e-mail at email@example.com to request access to or correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Generated Content ("UGC") as defined in the Twentin Terms of Work from the Site, copies of your UGC may remain viewable in cached and archived pages or might have been copied or stored by other Site users. Proper access and use of information provided on the Site including UGC is governed by our Terms of Work.
In the event we go through a business transition such as a merger, acquisition, bankruptcy or sale of all or a portion of our assets, your information may be among the assets transferred.
Got any Questions?